Dublin Airport Authority

Founded in 1937, the DAA were first known as Aer Rianta Teoranta, long before the world looked like as it does today. DAA is in charge of the operation and management of both Dublin and Cork Airports. DAA being a semi-state organisation means they must follow Irish accessibility laws and meet WCAG 2.1 standards. However, the DAA began working with IA Labs not just because it is mandatory, but also because being digitally accessible gives people with disabilities the freedom to interact with web content independently. The DAA engaged with IA Labs for an accessibility audit of the Dublin Airport website and mobile app. Their main focus is now working through the results of this audit and implementing fixes, especially to the app and to key user journeys such as checking live arrivals and departures and booking a parking space. It is important that everyone is able to access the information they need on the website, in order to ensure their trip through Dublin Airport goes as smoothly as possible. Although their online services are not fully accessible yet, the DAA are making good strides on their journey towards full digital accessibility. IA Labs look forward to our continued collaboration with them, with the goal of digital inclusion across all of their platforms. The future of DAA is very bright with accessibility! They are working on a fully accessible iOS version of their application for mobile devices. Giving everyone the access to all the services and information provided on their mobile app